01 — Implementation

Odoo Implementation

A standard Odoo implementation with us moves through four phases: discovery, design & build, train & go live, and stabilize & support. We've used this methodology on dozens of deployments ranging from eight-user startups to fifty-plus-user enterprises.

What you get: a written scope before we quote, weekly demos during build, role-based training, a written cutover plan with rollback, and three months of post-launch hypercare bundled into the project.

  • Discovery workshops and process mapping
  • Configuration, custom fields, and module selection
  • Data migration with reconciliation reports
  • User acceptance testing and dry runs
  • On-site or remote go-live support

Read more about our implementation approach →

02 — Development

Custom Development & Integration

Odoo's core modules cover most of what most businesses need. When they don't, we build. Our developers write Python modules following Odoo's conventions, with proper test coverage and code review, so what we ship survives the next version upgrade.

Common integrations we've delivered: Shopify, WooCommerce, Magento, SPS Commerce EDI, payment processors, freight carriers, custom REST APIs, and connections to legacy ERPs that need to stay running during a phased migration.

  • Custom Odoo modules (Python, Owl framework)
  • EDI integrations including SPS Commerce
  • E-commerce connectors and storefront integrations
  • Payment, shipping and accounting system bridges
  • Industry-specific workflow modules

03 — Migration

Migration & Upgrades

We migrate clients from QuickBooks, NetSuite, SAP Business One, Magento, Shopify, OpenERP, and older Odoo versions. The hardest part is rarely the data — it's reconciling the historical workflows the old system encoded with the workflows the new system needs to support.

Every migration includes a written data mapping document, a dry-run with reconciliation, and a defined cutover window with rollback procedures.

Real example

We moved ERE Inc. from OpenERP 7 (unsupported) to Odoo 17 Enterprise on Odoo.sh, replacing a separate Shopify storefront with an integrated Odoo e-commerce site in the same project.

04 — Support

Hosting & Managed Support

Odoo can be hosted on Odoo.sh, in your own cloud, or on-premise. We help you choose the right option for your size, compliance posture and team capability — and we manage it for you if you'd rather not run it yourselves.

Support is delivered through live chat, helpdesk and phone, 6am to 10pm Pacific. SLAs are tiered by ticket severity and matched to the criticality of the system.

  • Odoo.sh, AWS, GCP, Azure or on-premise deployment
  • Backups, monitoring, version upgrades
  • Help desk and phone support with SLAs
  • Performance tuning and security review
  • Block-hour or retainer support models

05 — Consulting

Business Process Consulting

Sometimes the answer isn't more software. We do standalone process consulting engagements for clients who aren't sure whether they need Odoo, need a different system, or just need the system they already have to be used properly.

Typical deliverables: process maps, gap analysis, vendor requirements documents, build-versus-buy recommendations, and project recovery plans for implementations that went sideways with another vendor.

06 — Training

Training & Enablement

An ERP is only as good as the people using it. We deliver role-based training in English, French and Mandarin, with reference documentation, recorded sessions, and a "train the trainer" option for larger organizations that want to scale internal expertise.

  • Role-based user training
  • Admin and key-user training
  • Custom documentation and playbooks
  • Recorded sessions and reference videos
  • Multilingual delivery (EN, FR, ZH)

Get started

Not sure where to start?

If you're scoping a project, evaluating Odoo, or trying to recover one that's stalled, send us a note. We'll set up a no-cost call.

Book a consultation